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Starting your own web hosting business as a reseller can be a challenging decision altogether. We’ll discuss 10 basic steps you should follow before getting into this business.

1. Web hosting fundamentals – Understand the fundamentals web hosting concept. You should know how web hosting works. Learn about shared and dedicated web hosting. Learn about the domains, e-mail types (IMAP, POP), FTP accounts etc.

2.A business plan – A detailed business plan (at least for one year) will properly drive your business to your economical goal throughout the period.

3. Decide on the web hosting provider - Do a thorough research and analysis with top 10 web hosting providers and check out what they offer you as a reseller. Check out the company’s website, its profile and go through feedback of existing resellers. This will be your one of the most important decisions before starting the business.

4. Additional tools to reseller – Check out what additional support tools are being provided by your web hosting provider. A nicely designed control panel, a support system for resellers should be present to manage and monitor your clients.

5. Build a website – A professional looking website for your business is necessary to attract and enable customers to go through your web hosting plans and purchase them.

6. Promote the business / website – Create an ad campaign and seek help of other similar websites, e-mail marketing, forums, and other advertising mediums to promote your business. You can also work on Search engine optimization (SEO) and paid advertising methods to build a constant traffic to your website.

7. Web hosting plans - Go through the company’s web hosting plans and check which plans offers best to the customer. A detailed market research can help you decide 2 to 3 different web hosting plans like Economy, deluxe and premium.

8. E-commerce / Payment system – Your website should accept all types of payments from the customer like Wire transfer, Credit card, Checks, Invoices etc. You can sign up with any e-commerce / merchant company like Paypal to avail this type of service.

9. Forum and Ticket system – Establish a ticket system and a support forum to help your customers find answers to their queries and issues. A FAQ section or knowledgebase will add up to the support system.

10. Review the steps – The above steps should be reviewed and corrected periodically to ensure smooth running of the business.